{"product_id":"marketing-operacional-01ed-04-9788588329195","title":"Marketing Operacional - 01ed\/04","description":"\u003cp\u003eO que é operação dentro de um processo de marketing? Quase tudo, responderiam alguns. Mas, dentro desse tudo, algumas formas se destacam: como desenvolver um correto projeto de logística? Como planejar e operacionalizar o processo de distribuição dentro de um planejamento de marketing? Como se deve desenvolver um relacionamento empresarial, ou B2B? O que é, e para que serve a ferramenta Bechmarking? Como desenvolver os seus processos internos, levando-se em conta os acertos e erros dos seus concorrentes? Finalmente, veja casos e exemplos de empresas que obtém sucesso na retenção de seus clientes através da ferramenta CRM. Tudo isso de forma prática e dinâmica, pelos professores do curso de Pós-Graduação em Marketing e Gestão de Marketing de Serviços da FAAP - Fundação Armando Alvares Penteado. Outros autores: Sílvio Luiz Tadeu Bertoncello\u003c\/p\u003e\u003ch5\u003eInformações adicionais\u003c\/h5\u003e\u003ctable class=\"ficha-tecnica\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eISBN\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e9788588329195\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAutor\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eAlexandre Franco Caetano, Cesar Henrique Fisher\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eEditora\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eDvs Editora\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eEdição\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e1ª edição\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAno\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2004\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePáginas\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e206\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eIdioma\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003ePortuguês\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAcabamento\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eBrochura\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eFormato\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e16 x 23 cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAssunto\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eMarketing \/ Estratégico\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e","brand":"Dvs Editora","offers":[{"title":"Default Title","offer_id":44396250464344,"sku":"9788588329195","price":59.0,"currency_code":"BRL","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0738\/6149\/6920\/files\/9788588329195.jpg?v=1784372538","url":"https:\/\/artedoslivros.com.br\/products\/marketing-operacional-01ed-04-9788588329195","provider":"Arte dos Livros","version":"1.0","type":"link"}